Blog Post Title
26 July, 2025
From onboarding to ongoing optimization, we ensure you get lasting value long after the purchase.
An internationally certified team of 85 senior engineers (15+ years’ experience each) delivers 24/7 technical services to customers in 35 countries. Our rapid-response protocol resolves high‑voltage insulation faults within 3 hours, ensuring safe and stable power system operation.
We have established local service centers in Europe, North America and ASEAN with teams of professional engineers to provide rapid response technical support and on-site service to our regional customers to ensure efficient solutions to high-voltage insulation product application problems.
Our polymer weathering protection solutions follow the IEC 62217 international standard and provide reliable protection for power equipment worldwide through UV- and chemical-resistant designs that ensure the long-term stability of insulation in extreme environments.
We provide lifetime technical support via email, phone, and remote diagnostics. Our engineers are available to help troubleshoot, interpret test results, and guide on-site personnel when needed.
Yes, for projects that require it, we can dispatch experienced technicians for installation supervision, commissioning, or fault investigation—based on prior agreement and availability.
We offer a limited product warranty covering manufacturing defects under normal operating conditions. Specific warranty terms are provided with each order.
If an issue arises, we conduct a root-cause analysis and work closely with your team to implement corrective actions. We aim to resolve issues efficiently and transparently.
