Effective Date: July 15, 2025
Last Updated: September 1, 2025
Bepto (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://hvinsulator.com (the “Site”) and related services.
By using our Site and services, you consent to the collection, processing, transfer, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
When you use our services, we may collect the following information:
- Personal Identification Information: Name, email address, phone number, company name
- Account Information: User ID, password (stored encrypted)
- Communication Records: Correspondence with us, chat logs, customer service conversations
- Feedback Information: Comments, suggestions, or other feedback you voluntarily provide
1.2 Information Automatically Collected
When you visit our Site, we may automatically collect:
- Technical Information: IP address, browser type and version, operating system, device information
- Usage Data: Page views, click data, visit times, session duration
- Cookies and Tracking Technologies: Data used to improve user experience and Site functionality
1.3 Information from Third-Party Sources
We may obtain information from the following legitimate third-party sources:
- Publicly available databases
- Social media platforms (with your authorization)
- Business partners
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Provision
- Provide, maintain, and improve our services
- Process your requests and transactions
- Provide customer support and technical assistance
- Personalize your user experience
2.2 Communication
- Respond to your inquiries and requests
- Send service updates, technical notices, and security alerts
- Provide information and materials you request
2.3 Business Operations
- Analyze Site usage and user behavior
- Conduct market research and data analysis
- Detect, prevent, and resolve technical issues
- Protect Site security and prevent fraud
2.4 Marketing and Promotion (with your consent)
- Send promotional information and marketing materials
- Notify you of products or services we think may interest you
- Invite you to participate in surveys or feedback activities
3. Information Sharing and Disclosure
3.1 General Principle
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
3.2 Legal Disclosure Circumstances
We may disclose your personal information in the following situations:
Legal Requirements
- Comply with applicable laws, regulations, or court orders
- Respond to lawful requests from government agencies or law enforcement
- Protect our legitimate rights and interests
Business Needs
- Enforce our Terms of Service and policies
- Protect the safety of users, the public, or ourselves
- Prevent fraud and illegal activities
3.3 Authorized Third Parties
We may share information with the following third parties:
Service Providers
- Cloud storage and hosting service providers
- Data analytics and marketing service providers
- Payment processing and customer support service providers
Business Partners
- Partners with your consent
- Affiliated companies providing joint services
Corporate Transactions
- In the event of a merger, acquisition, or asset sale, your information may be transferred as part of business assets
4. Data Storage and Cross-Border Transfer
4.1 Data Storage
Your personal information may be stored on servers located in different countries or regions. We employ appropriate technical and organizational measures to protect this data.
4.2 Cross-Border Transfer
If your personal information needs to be transferred across borders, we will:
- Ensure recipients provide adequate data protection levels
- Use standard contractual clauses or other lawful transfer mechanisms
- Obtain your explicit consent when required by law
5. Your Rights and Choices
5.1 Access and Correction
You have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Obtain detailed explanations of your personal information processing
5.2 Deletion and Restriction
You may request:
- Deletion of your personal information (under certain conditions)
- Restriction of our processing of your personal information
- Object to processing based on legitimate interests
5.3 Data Portability
Where technically feasible, you may request to receive your personal information in a structured, commonly used, and machine-readable format.
5.4 Marketing Opt-Out
You can at any time:
- Unsubscribe from marketing emails
- Manage communication preferences through account settings
- Contact us to opt out of specific marketing activities
5.5 Exercising Your Rights
To exercise the above rights, please contact us through:
6. Data Security Measures
6.1 Technical Protection Measures
We employ the following technical measures to protect your information:
- SSL/TLS encrypted transmission
- Encrypted data storage
- Access control and authentication
- Regular security audits and vulnerability scanning
6.2 Organizational Protection Measures
- Employee data protection training
- Strict data access permission management
- Data processing activity logging and monitoring
- Incident response and data breach notification procedures
6.3 Security Statement
Although we take reasonable security measures, please note that:
- Internet transmission is not 100% secure
- We cannot guarantee absolute data security
- You are also responsible for protecting your account information
7. Cookies and Tracking Technologies
7.1 Cookie Usage
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze Site usage
- Provide personalized content and advertising
- Improve Site performance and user experience
7.2 Cookie Types
- Essential Cookies: Necessary for basic Site functionality
- Functional Cookies: Enhance Site features and personalization
- Analytics Cookies: Help us understand Site usage
- Advertising Cookies: Used to deliver relevant advertisements
7.3 Cookie Management
You can manage cookies through your browser settings:
- Accept or reject all cookies
- Accept cookies from specific websites
- Receive notifications when cookies are set
8. Children’s Privacy Protection
8.1 Age Restrictions
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
8.2 Parental Notice
If we discover that we have collected personal information from a child under 13 without verifiable parental consent, we will immediately delete such information.
8.3 Parental Rights
If you are a parent or guardian and discover that your child has provided personal information to us, please contact us, and we will delete the relevant information.
9. Data Retention
9.1 Retention Period
We will retain your personal information based on the following principles:
- Time needed to provide services
- Time required to fulfill legal obligations
- Time needed to resolve disputes and enforce agreements
9.2 Deletion Policy
When personal information is no longer needed, we will:
- Securely delete or anonymize the data
- Ensure it cannot be recovered or re-identified
- Follow applicable data retention laws
10. Third-Party Links and Services
10.1 Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites.
10.2 Third-Party Services
We may use third-party services to support our business operations. These third parties have their own privacy policies, and we recommend you read these policies.
11. Privacy Policy Updates
11.1 Update Notifications
We may update this Privacy Policy from time to time. Material changes will be communicated through:
- Prominent notice posted on the Site
- Email notification (if we have your email address)
- Other appropriate communication methods
11.2 Effective Time
Updated Privacy Policy will automatically take effect 30 days after posting, unless law requires a shorter notice period.
11.3 Continued Use
Continued use of our services after updates take effect indicates your acceptance of the revised Privacy Policy.
12. International Users Notice
12.1 Applicable Law
This Privacy Policy is governed by the laws of [Jurisdiction]. Users in different countries or regions may have additional privacy rights.
12.2 EU Users
If you are an EU resident, you have additional rights under GDPR, including:
- Right to data portability
- Right to be forgotten
- Right to object to processing
- Protection against automated decision-making
13. Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, please contact us through:
Bepto Data Protection Team
We commit to responding to your inquiries within 30 days of receipt.
This Privacy Policy is effective as of July 15, 2025, and was last updated on September 1, 2025.
Version: v2.0
